Privacy Policy

Last Updated: 1st September 2026

Introduction

This Privacy Policy explains how willow-hawk collects, uses, and protects personal information provided through our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact details when you submit enquiries
  • Email addresses for correspondence purposes
  • Service preferences and property information
  • Any additional information you choose to provide in contact forms

How We Use Your Information

Information collected is used for the following purposes:

  • Responding to your enquiries and service requests
  • Providing quotes and arranging consultations
  • Delivering the services you have requested
  • Improving our website and service offerings
  • Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Personal data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:

  • With service providers who assist in our operations, under strict confidentiality agreements
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of others

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at:

willow-hawk
42 Sefton Park Road
Liverpool L8 3SA
United Kingdom
Email: privacy@willow-hawk.com